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Serving Madison and Dane County, Wisconsin
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The Salvation Army of Dane County » What We Do » Shelter For Families
Shelter For Families

(also known as Warming House)

630 East Washington Avenue, Madison WI 53703
Housing Crisis Hotline: 855-510-2323
General: 608.256.2321
Call 855-510-2323 (toll-free; option #3) before 12:00 pm for shelter this evening**
Emergency Family Shelter welcomes homeless families seeking immediate overnight shelter. In addition to shelter, families are offered meals, shower/laundry facilities and case management. Transportation to/from school may be arranged for school-aged children.
To access shelter, families must call the toll-free Housing Crisis Hotline at 855-510-2323 before noon and express need for shelter for that evening. All calls are returned to interested families between 12:00 pm and 1:00 pm to confirm or deny a space in shelter for the evening. If a family does not have access to a phone, families may add their name in-person at The Salvation Army of Dane County.
Families who are approved for shelter in the evening are invited to share dinner with us at 5:00 pm. New families will meet with shelter staff following dinner to complete intake paperwork. Please bring identification for adults and proof of parentage for children. All families must exit shelter by 8:00 am. The Road Home partners with The Salvation Army to offer daytime shelter to families in need.


630 East Washington Avenue, Madison WI 53703
Housing Crisis Hotline: 855-510-2323
General: 608.256.2321
**Call 855-510-2323 (toll-free; option #3) to speak with a case manager and create a housing plan.**
Families in need of a warm, safe place to stay may find sanctuary within Family Shelter. The Salvation Army serves as the gatekeeper for families seeking shelter in Dane County. Depending upon availability, family size and family need, families will be sheltered at The Salvation Army of Dane County, YWCA Madison or The Road Home Dane County.
Family Shelter provides short-term shelter, food and case management services to homeless families. The Salvation Army may house up to 18 families for a period of 90 days. Each family is provided, at minimum, private quarters, three meals a day, shower and laundry facilities and enrichment activities. Case managers work with each family to assist with housing and employment searches, while helping to remove a myriad of other barriers. Families in need are encouraged to call the Housing Crisis Hotline to learn more about housing assistance.

Click Here for Family Shelter Welcome Packet

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