EMERGENCY FAMILY SHELTER
(also known as Warming House)
Emergency Family Shelter welcomes homeless families seeking immediate overnight shelter. In addition to shelter, families are offered meals, shower/laundry facilities and case management. Transportation to/from school may be arranged for school-aged children.
To access shelter, families must call the toll-free Housing Crisis Hotline at 855-510-2323 before noon and express need for shelter for that evening. All calls are returned to interested families between 12:00 pm and 1:00 pm to confirm or deny a space in shelter for the evening. If a family does not have access to a phone, families may add their name in-person at The Salvation Army of Dane County.
Families who are approved for shelter in the evening are invited to share dinner with us at 5:00 pm. New families will meet with shelter staff following dinner to complete intake paperwork. Please bring identification for adults and proof of parentage for children. All families must exit shelter by 8:00 am. The Road Home partners with The Salvation Army to offer daytime shelter to families in need.
Click here for the EFS Welcome Packet
Clients: Please click the link for our HMIS Consumer Notice
Clients: Please click here for the Grievance and Appeal Process
This institution is an equal opportunity provider.
630 East Washington Avenue
Madison, WI 53703
Family Shelter services have been made possible due, in part, to the Alliant Energy Foundation. We are grateful for their support.